POLICY

Drop offs are not permitted. You are welcomed to sit with your little one or wait in your vehicle but you are not allowed to leave the premises at any time during the duration of your child's service.

No food or drinks allowed for styles less an 4 hours. Please eat prior to your arrival or on the way. Services longer than 4 hours are allowed water and crumbless/ stainless snacks. ( No gum, chips, sauces or full meals)

If your appointment time runs over its original time because of clients behavior a $20 Over Time Fee will be applied for every 30mins over [This is a fee not a service option]

Clients with children above the age of 3 will not be able to stand/sit by the styling chair for minor needs such as holding hands, rubbing feet, hugs & kisses as it slows down the process. $10 Cross The Line/ Zone Fee will be applied

Minors are allowed one guardian over the age of 18 during the service. Absolutely no other people/children allowed. $20 per additional person will be applied

Deposits are non refundable! I do not accept the excuse of: "She's just a child." or " She's only ___ years old. Of course she's going to ___." or "How do you expect a ___ year old to ___?" Feel free to book when they are older.

If your child is having a hard time or refuses to sit back and/or hold their head down I will stop! The additional bending and reaching takes a toll on my body and my energy. This isn't fair to the other clients who need me at my best to provide quality work.

If TALIAE has to request the guardian to physically assist the client such as hold their head, repeatedly stop them from sliding themselves out of the chair, taking off the cape or mask etc I do have the right to terminate the completion of the service (deposit non refundable) and/or cancel/refuse any further appointments (deposits fully refunded)

Please do not bring devices that require WiFi unless you plan to use your hotspot.

Please make sure your child is well rested before they arrive & prepared with device chargers and a face mask